Our Mission

The mission of EastRidge Health Systems is to provide accessible, high quality, progressive and comprehensive programs and services for persons with mental illness, intellectual/developmental disabilities, and substance abuse disorders in order to optimize their quality of life within the community.

Our Vision

To be a premier provider of behavioral health services in the Eastern Panhandle of West Virginia.

Our Values

DIGNITY & RESPECT
We treat each other and those we serve with compassion, dignity and respect, remembering that they are persons first, each having the capacity to learn and grow.

SERVICE EXCELLENCE
We provide innovative treatment that blends humanity with sound professional standards.

TEAMWORK
We develop and maintain teamwork as a means to deliver quality services and enhance service outcomes.

WELCOMING ENVIRONMENT
We provide a welcoming environment where customers can find relief and support.

DIVERSITY
We value, respect and encourage equal opportunity for consumers and staff.

RESOURCE MANAGEMENT
We ethically and economically manage all resources entrusted to us.

CONTINUOUS IMPROVEMENT
We pursue continuous growth and improvement, both organizational and personal, as a foundation on which to build the highest quality services.

PROFESSIONALISM
We seek to maintain the highest levels of honesty and integrity in everything we do.

RESPONSIVENESS TO STAKEHOLDERS
We strive to build productive and professional relationships with referral sources, community partners and other stakeholders.

COMPREHENSIVE STAFF SUPPORT
We seek to provide wages, benefits, professional development and communications that will foster accessible high quality services.

CUSTOMER SATISFACTION
We seek customer input in the evaluation of services.

 

About Us